Frequently Asked Question

How can I purchase an iPhone from Tech Hub? +

You can purchase your iPhone online through our website or visit any Tech Hub store. Simply choose your preferred model, storage, colour, and payment option to complete your order.

Our team is available to guide you through the entire purchasing process if you need assistance selecting the right iPhone. We will also keep you informed throughout your order until it is ready for collection or delivery. Our goal is to make your shopping experience simple, secure, and hassle-free.

What payment options are available? +

We offer a variety of convenient payment options, including Cash, M-PAiSA, MyCash, Internet Banking, and secure Visa debit or credit card payments through our website. For iPhone purchases, we also offer a convenient 50% deposit option to secure your order.

Once your payment has been confirmed, our team will begin processing your order and keep you updated throughout the process. If you need assistance choosing a payment method or completing your payment, our friendly team is always happy to help.

Can I purchase an iPhone using Laybuy? +

Currently, Tech Hub does not offer Laybuy for iPhone purchases. Instead, we provide a convenient 50% deposit option to help secure your order.

This allows you to reserve your preferred iPhone while the remaining balance is paid before collection. If you have any questions regarding payment options, our team is always available to assist.

How long does delivery take? +

Delivery timeframes vary depending on your location and order type. Orders are processed once payment has been confirmed, and customers receive updates throughout the process.

For customers outside Suva, we also offer reliable EMS delivery across Fiji. We work hard to dispatch orders as quickly as possible and will notify you as soon as your order is ready.

Can I pick up my iPhone from a Tech Hub store? +

Yes. Customers can collect their orders from our Lee's Complex, Laucala Beach branch once they receive confirmation from our team.

Please wait until you receive a collection notification before visiting the store. This helps ensure your order has been prepared and is ready for a smooth collection experience.

Are Tech Hub iPhones genuine? +

Yes. All iPhones sold by Tech Hub are genuine refurbished Apple devices that undergo comprehensive quality testing before reaching our customers.

Every device is carefully inspected to ensure reliable performance and meets our quality standards before being supplied.

Are your iPhones refurbished? +

Yes. Our iPhones are professionally refurbished Apple devices with 100% battery health and are thoroughly tested before sale.

Refurbished devices allow customers to enjoy premium Apple products at an affordable price while maintaining quality and reliability.

What battery health can I expect? +

All refurbished iPhones sold by Tech Hub come with 100% battery health.

Every device is tested before sale to ensure customers receive a reliable phone that is ready for everyday use.

Do iPhones come with a warranty? +

Yes. iPhone X and newer include a 1-year software warranty, while iPhone 6s through iPhone 8 Plus include a 60-day software warranty.

Our support team is available to assist with eligible warranty enquiries and after-sales support.

What comes with my iPhone? +

Depending on the current promotion, your package may include a charging cable, power adapter, phone case, tempered glass, warranty, and promotional freebies.

Package contents may vary depending on the promotion available at the time of purchase. Our team will confirm inclusions before completing your order.

What storage options and colours are available? +

Storage capacities and colours vary depending on the iPhone model and current stock availability.

Our team can recommend the best storage option based on your needs and help you find the right device.

Can I return or exchange my iPhone? +

Returns are handled according to Tech Hub's Return Policy. iPhones cannot be exchanged after purchase; however, our team will assist with any product concerns.

If you experience an issue with your device, please contact us and our support team will help provide the best available solution.

  • Delivery Updates

    Get information about delivery timelines and collection.

  • Order Process

    Learn how to order and receive your tech.

  • Easy Payment

    Multiple payment options available for your convenience.

  • Support & Warranty
    We're here to assist after your purchase.